Policy
Privacy Policy
This Privacy Policy explains how smartvectorx.com (the “Site”) collects, uses, and protects information when you browse the Site or contact us through the contact form.
Policy metadata
- Site: smartvectorx.com
- Controller: SmartVectorX Downtown Hotel
- Contact: [email protected]
- Last updated: 2026-02-06
Short summary
High-signal summary
What we collect
- Basic browsing data (e.g., pages visited, approximate device info) via server logs.
- Information you submit via the contact form (name, email, message, optional phone).
- Cookie-related data if cookies are used (see Cookie Policy).
Why we collect it
- To operate and secure the Site.
- To respond to inquiries and provide requested information.
- To improve content clarity and site performance (analytics, if enabled).
Your controls
- You can contact us to request access, correction, or deletion of your contact-form data.
- You can manage cookies via your browser settings.
- You can choose not to submit the contact form and contact by phone instead.
Detailed policy
Full sections (structured, explicit)
1) Scope
This policy applies to information collected through the Site. It does not automatically apply to information collected through third-party booking engines or external platforms unless explicitly stated.
2) Information we collect
- Contact form data: name, email, message, optional phone, and topic selection.
- Server logs: IP address, browser type, pages visited, and timestamps (typically collected by web servers).
- Cookies and similar technologies: see Cookie Policy.
- Embedded content: the Google Map embed may load content from Google (see “Third parties”).
3) How we use information
- To respond to inquiries and provide requested information.
- To maintain site security, troubleshoot errors, and prevent abuse.
- To improve website content structure and usability (if analytics are enabled).
4) Legal bases (general)
- Consent: when you submit a form or accept cookies (where required).
- Legitimate interests: basic site security and operational analytics.
- Contract-related: if you request information related to a stay or services.
5) Sharing and disclosure
- Service providers: hosting, email delivery, and spam protection (as applicable).
- Legal obligations: if required by law, regulation, or valid legal process.
- Business transfers: if the hotel business is reorganized, merged, or sold.
6) Data retention
- Contact form messages: retained only as long as needed to address your request and for reasonable follow-up.
- Server logs: retained for a limited time for security and troubleshooting.
- Analytics data: retention depends on the analytics configuration (if used).
7) Security measures
- Access controls to reduce unauthorized access.
- Transport encryption (HTTPS) to protect data in transit.
- Operational monitoring to detect abuse and unusual traffic.
- Minimization: collecting only what is necessary for the stated purpose.
8) Your rights
- Request access to personal information we hold about you.
- Request corrections if information is inaccurate.
- Request deletion, subject to legal/operational constraints.
- Withdraw consent where processing is based on consent.
9) Third-party services and embeds
The Site may include third-party content (e.g., Google Maps embed) that can collect technical data such as IP address and device information. Those providers handle data according to their own policies.
- Google Maps: may set cookies or collect usage data.
- External booking engine: if linked, it has separate privacy terms.
- External links: other websites operate independently from this Site.
10) Contact
For privacy questions or requests, contact:
- Email: [email protected]
- Address: SmartVectorX Downtown Hotel, Toronto, ON, Canada
11) Changes to this policy
We may update this policy as our site operations change. We will update the “Last updated” date and publish the new version on this page.